Costa Rica Property Management
“There is a reason why Stay in Tamarindo (SIT) is the top rated and known property management company in Tamarindo/Langosta. From a client perspective, I would say their secret sauce is their culture. Stay in Tamarindo acts as cohesive unit, breaking down the usual challenges of communication between reservations and day to day guest relations. Their onboarding process is meticulous. Not only did they walk through our property taking notes and asking questions, Erin also noted areas of concern that may need additional maintenance or problem solving. This quality is rare. As an owner, I want my property to be well taken care of with an adequate amount of residual care as so the home retains its quality and appeal. Housekeeping plays an essential role here.
The staff SIT has culled is of the highest integrity and it shows on its low turnover rate. Trust, therefore is high. This invaluable asset runs deep and is maintained by its tight network of employees; who express feeling valued and so strive to give client/owners the best experience possible. Acting as the everyday eyes and ears to our properties- trust and employee morale is key.
Lastly, though our home is new to the program, I would say I appreciate how diligent the reservations team is in making SIT dynamic pricing work. When needed the team has reached out to ask if specials can be run and what my comfort level is in the particulars of given guest requests. It’s been explained that a client/owner can be as hands on or hands off as possible, respecting our investment and our needs. I cannot say enough about the staff. As I meet each one, I have come to see the invisible thread that ties them all together. A culture that is built on honesty, hard-work, and dedication.”
“I have been working with Bruce and his team at Stay in Tamarindo since we built our home 6 years ago. I had never previously owned a rental property and was somewhat apprehensive when we began. Bruce is very knowledgeable about the vacation rental business and the tourism industry in general, and his expertise made us feel very comfortable about our decision to rent our home when we are not there. We couldn’t have made a better decision! Our home is lovingly cared for by all those who work at Stay in Tamarindo. Maintenance and upkeep are done in a timely manner and our place always looks spotless and new when we arrive. The process of renting is seamless and completely hassle free for me, which is exactly what I wanted. Bruce’s team is easy to work with and they are very responsive to our needs and requests. I am beyond happy with our choice to work with Stay in Tamarindo and couldn’t possibly recommend them more.”
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